GET IN TOUCH
Unit 42 Guildhall Shopping Centre
Call us: 01785 220002
Email us: firstname.lastname@example.org
We are open
9am – 5pm Monday to Thursday;
9am – 5.30pm Friday to Saturday;
11am – 3pm on Sundays.
We also carry hundreds of more lines in the shop, if there is anything you need that is not on the website contact us and we will try are best to locate it for you.
FREQUENTLY ASKED QUESTIONS
Please read our FAQ before sending us a message.
FREE -Delivery on all orders over £25.00.
FREE – Collect From Store. If you need to order and collect right away, please get in touch, we will always do everything we can to help.
£1.99 Standard Delivery 2-5 Working Days ( Royal Mail)
£4.99 Premium Delivery 1-3 Working Days ( Royal Mail)
£7.99 Next Day Premium Delivery Order before 1pm Mon-Fri (Courier Tracked Service )
£11.99 Sat Premium Delivery Order by 1pm Fri (Courier Tracked Service )
We currently accept Paypal for online payments. If this is a problem please contact the shop on 01785 220002 to discuss other payment options.
We aim to process all orders within 24hrs and send them out before 2pm.
The majority of standard delivery items are received within 1-3 days.
In the unlikely event of an item being damaged or faulty , e-mail us a photo of the fault or damage so we can address the problem promptly.
Unwanted goods can be returned within 14 days at your cost and a refund will be given on receipt.
Our website is fully compliant through the First Data Payment Card Industry Data Security Standard ( PCI DSS). The PCIDSS is an information security standard for all organizations that store, process and transmit branded credit cards.
- Pick your Items
- Package in appropriate packaging
- Prepare for postage
- Print of packing slip
- Post out
- Once posted you will receive an email confirmation – please look out for this.
As standard, we only send out a packing slip. If you require an invoice please call us on 01785 220002. We will happily send an invoice if required.